BotWithUs

Privacy Policy for BotWithUs LLC

At BotWithUs LLC, we respect your privacy. This Privacy Policy outlines what we collect, how we use it, and how we protect it when you use our services.

By using our services, you agree to the terms of this Privacy Policy.

What We Collect

We collect limited personal information about you, as well as non-personally identifiable information about your use of our services.

Personally identifiable information we collect:

Website username
IP addresses.
Device fingerprint (unique device identifiers) to detect unauthorized accounts, and to prevent circumvention of bans or license restrictions.
Discord account information as described when you authorize access, which includes the email you used to sign up for discord.

Non-personally identifiable information we collect:

A unique identifier, tied to your account configurations in the Loader service, to identify accounts across game sessions.
Script usage and runtime information (does not include in-game actions performed).
In-game ban events to provide better anti-detection measures.
Access and Script marketplace transaction data (Stripe/Coinbase retain all payment information and records)
Suspicious runtime artifacts loaded into the software, which may include JAR files in the BotWithUs local scripts directory, used exclusively for internal validation of ToS compliance and anti-tamper purposes.

We do not collect:

In-game usernames.
In-game passwords.
Sensitive personal data unless explicitly submitted or loaded into the software by the user
Personally identifiable information other than that which is described above.

How We Use Your Information

We use your information for the following purposes:

To operate and maintain our botting services
To improve our services and develop new ones
To communicate with you regarding our services and customer support
To prevent fraud, ToS violations, and unauthorized access to our services
To comply with legal obligations
Gain insights from bans received when using the product

How We Share Your Information

We do not share your personal information with third parties for their independent marketing or promotional purposes. We may share information with trusted third-party service providers who assist us in operating the Services (e.g., hosting providers, security services, customer support platforms), strictly for the purposes outlined in this policy and under appropriate confidentiality agreements. We may also disclose information when required by applicable law.

Payments Processing

Transactions are securely processed via Stripe or Coinbase. We do not store your full payment details; Stripe/Coinbase handles sensitive payment information in accordance with their own policies and PCI-DSS compliance. We may store transaction identifiers and related metadata to manage billing and account services.

Data Retention

We retain collected data only for as long as necessary to fulfill the purposes outlined above.
We retain your personal data for the duration of your active BotWithUs account. Upon deletion of your account, we will delete your personal data within a reasonable timeframe, except for data we are required to retain for legal obligations, audit purposes, or for specific abuse/tamper prevention as described below.
Data associated with abuse and tamper prevention, including device fingerprints and ban events, may be retained for an extended period beyond account deletion to maintain the integrity and security of our Services, enforce our Terms of Service, and prevent recurrent malicious activity. This retention is based on our legitimate interest in protecting our service and user community from fraud and abuse, and is subject to periodic review.

User Rights

You have the right to make requests for copies or exports of collected data, which will be handled in accordance with applicable privacy laws. Please note that certain operational or technical limitations may apply, but we will strive to accommodate legitimate requests where legally required. May be subject to identity verification.
You have the right to contact us at any time to request deletion of your personal data (which includes your BotWithUs account), where applicable under local law. Deletion requests may be subject to identity verification and service limitation.
You have the right to correct your personal data
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to lodge a complaint to a supervisory authority of BotWithUs LLC
You have the right to object to the processing of your personal data under certain circumstances, particularly where processing is based on our legitimate interests. Please note that exercising this right for data essential to providing the Services may result in the termination of your access to the Services, as such data is fundamental to our service's operation and integrity.
You have the right to request that we restrict the processing of your personal data under certain circumstances.
You do not have the right to receive non-personally identifiable information this services stores.

How Do We Protect Your Information?

We use appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, or misuse. Only authorized personnel have access to collected data.
We employ industry-standard encryption for data at rest and in transit, access controls, and perform regular security audits to protect your information.

Cookie Policy

Our website may use cookies to manage login sessions and user preferences. These cookies are essential for functionality and not used for tracking.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify users via our website, Discord, or email if available.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]